Updating Your Personal Details

Last Updated: Monday, 29 January 2024

Updating personal details overview

It is important to let us know if you change any of your personal details.

This includes:

• Name
• Address
• Telephone number
• Mobile number
• Email address (check the data security issues of letting patients change their email address via a personal submission and not via an app)

Updating personal details on the NHS app

You can change your mobile phone number and email address using the NHS app or one of the other apps that are available if they have the functionality.

Changing your address

If you inform us that you have moved house and your new address is outside of our published practice boundary you will need to register with a GP nearer your new home. We will commence the process when we receive your notification and this will give you 28 days to register with a new practice.

If you don't register within this time period your medical record will not be transferred in digital format to your new practice and this might disrupt the continuity of your care.

You can view a map of our practice boundary here.

You can use the NHS GP Finder service here.

Changing your phone number or email address 

You will need to show us identification before we can change your phone number or email address. This is to protect you, and prevent a third party from giving us a bogus number or address and accessing your information

Changing your date of birth or name 

You will need to show us proof that you have changed your name or date of birth. This could be a marriage or civil partnership certificate, deed poll or birth certificate.