I need medical advice

On-the-day appointments for unexpected, medically urgent problems that cannot wait for a routine appointment are available every day.

If you aren't sure if your problem is urgent or not, try our eConsult service which will guide you to the most appropriate option.

If you do need to be seen, please call 4271214 as soon as possible after 08:00. If all the available appointments for the day have gone, you will be called back by the triage doctor to discuss the problem further.

If your problem is of a non-urgent nature, you can submit an eConsult online, and we will respond within two working days, or book a routine appointment using one of the apps or by telephone (these may be 2-3 weeks away). Click here for information on how to make an appointment.

Opening hours

24/7 Use our eConsult facility to get information or seek advice whenever or wherever it's convenient. We will respond within two working days.

 Our doors are open weekdays 08:00-18:00, phone lines open until 18:30.

GP Extended Access From Monday 1st October 2018 you can see a GP for routine matters until 21:00 on weekdays, Saturdays 09:00-16:00 and Sundays 09:00-13:00. If you would like to book one of these appointments, please call the surgery and book via our Care Navigators. These appointments are not with the Grassendale GPs.

Out of Hours If you cannot wait until we re-open you can access urgent advice via NHS 111 (by telephone or online at: 111.nhs.uk) or use eConsult to get advice and if necessary submit a request to one of our GPs.

Half day closing One afternoon per month (for 10 months of the year) we shut at 13:00 to allow for training of our staff - for example the doctors being re-certified for their CPR and defibrillator training.
Reminders will be posted on our Twitter feed and visible here on the website. The next dates are:

  • Thursday 25th July 2019
  • Wednesday 25th September 2019
  • Thursday 31st October 2019
  • Thursday 28th November2019

Healthy Liverpool

Healthy Liverpool is the joint initiative between Liverpool CCG and Liverpool City Council. Its ambitious aim is to make Liverpool the most active city in England by 2021.

The scale of the project is huge - Liverpool is currently one of the least active city in the UK - which is one of the least active countries in Europe.

However, the benefits of physical activity on physical and mental health are enormous, and Grassendale Medical Practice is fully behind the project.

Why is physical activity important?

Around one in two women and a third of men in England are damaging their health through a lack of physical activity. Physical inactivity is the fourth largest cause of disease and disability in the UK. Physical inactivity directly contributes to one in six deaths in the UK: the same number as smoking.

These numbers may surprise you, yet in Liverpool 86% of people are "inactive" - failing to meet the recommended activity levels to prevent these problems. We want to change this.

What can we do?

Lots is going to be happening in Liverpool this year as the Healthy Liverpool programme bids to increase our activity levels - hopefully you'll start to see the green Healthy Liverpool logo all over the city.

In the mean time, if you think you might be one of those inactive people, why don't you ask about your GP or Nurse next time you see them about meeting our Health Trainer, or for an Exercise for Health referral?

Leading by example

We're taking this seriously at Grassendale - we all have busy, desk-based jobs and we spend too much time sitting - hugely increasing our risk of conditions such as diabetes and heart disease. Below is an example of some of the ways in which the Grassendale team are trying to be more active: