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Repeat Prescriptions

Last Updated: Thursday, 10 July 2025

If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is online.

You can access this on a computer or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps us by reducing the amount of time our staff spend entering information into the system from paper requests, freeing their time to help you in other ways.

Order a repeat prescription online - NHS app

Click this link to download an information leaflet about repeat prescribing by the Royal College of GPs and Royal Pharmaceutical Society.

Other ways of ordering your medication

If you prefer to order using a paper form you can bring the following to the surgery

  • Bring the prescription slip from your last medication order to the surgery, Monday to Friday from 8:30am to 6pm. 

 Important:  Advisory notice about email requests

We are unable to take repeat prescription requests over the phone or by email. Attempting to do so may cause your order to be delayed. There are certain clinical exemptions for email ordering:

  • for children aged 11 to 15, or
  • vulnerable adults who are unable to use digital services due to cognitive impairment, severe disability, or lack of any digital access.

Click here to find out about applying for Proxy Access to your child's medical record to order their prescriptions through your NHS App

Applications for an exemption to the policy, and to request repeat prescriptions by email for these patients can be made using the application form which you can download below. Please return by email or on paper to our reception desk.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. This is because it takes us up to 2 working days to process your request, and then the pharmacy needs time to dispense it. 

Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

Find a Pharmacy Near You

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.