The fastest, easiest and most convenient way to request your repeat prescriptions is online or through one of the many apps available. We strongly encourage you to use this service.Find out how to register
If you have forgotten to order in time and are going to run out, the on-call doctor may be asked to process a request urgently, and they deem that missing the medication might cause harm if a dose is missed they will process it that day. However, medications deemed non-vital in that way (for example creams, cholesterol tablets (statins) and items that could be bought over the counter) will be processed in the normal way.
If you do not wish, or are unable to use an online method of ordering, or perhaps the medication is not on your regular repeat list, then you will need to submit a written request by one of the following methods:
We are unable to accept telephone requests for repeat medications. This is for patient safety - many drug names are difficult to pronounce, and there are often drugs with phonetically similar names, which have completely different uses.
If you require your prescriptions to be posted back to you please enclose a stamped, addressed envelope and allow extra time for the post.
Please note that drugs which have not been set up for repeat which were given for a single episode of illness or which need review cannot be supplied in this way. You will need to complete an Additional Medication form and you may be asked to make an appointment for review with a GP.
Since September 2017 pharmacies have not been permitted to order on your behalf. See this page for more information on Direct Patient Ordering.