If you are registered with Patient Access you can view and order your repeat prescriptions online. We encourage you to use the Patient Access service to request repeat medication as this enables your request to be processed more quickly and efficiently.

Direct Patient Ordering

Across south Liverpool changes are being made to the way that repeat prescriptions can be ordered. We have a dedicated page explaining the changes here.

Requesting medication

Please note that from September 2017 pharmacies will no longer be permitted to order on your behalf. See this page for more information on Direct Patient Ordering.

We are unable to accept telephone requests for repeat medications. This is for patient safety - many drug names are difficult to pronounce, and there are often drugs with phonetically similar names, which have completely different uses.

If you are submitting your computer-printed right-hand side of your repeat prescription yourself, please allow 2 working days for processing. Please be sure to tick the items you require in the boxes.

If you require your prescriptions to be posted back to you please enclose a stamped, addressed envelope and allow extra time for the post.

Please note that drugs which have not been set up for repeat which were given for a single episode of illness or which need review cannot be supplied in this way. You will need to attend the surgery to complete an Additional Medication form and you may be asked to make an appointment for review with a GP.

Electronic Prescription Service

We have now gone live with Release 2 of the Electronic Prescription Service. Benefits include:
  • If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the pharmacy you choose, saving you time
  • The prescription is an electronic message so there is no paper prescription to lose
  • You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop
  • If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips